IELTS Speaking test in Vietnam – August 2017

Speaking test

Interview

? What is your full name –
? Can I see your ID –
? Where are you from –
? Do you work or study –
? What do you do –
? How often do you use a mirror –
? Is it important to use a mirror –
? Do you check yourself in the mirror while choosing your clothes –
? Do you think mirrors can be used for decoration –

Cue Card

Describe an instance when you received a good service at a shop or a restaurant. Please say

? When and where did you receive the service –
? What was the service –
? How did you feel about it –

Discussion

? What should customers do when they receive a bad service –
? What should managers do in order to provide good service –
? What are the differences of services provided by big and small shops –
? Do you prefer to shop in big or small shops? Why –